This Privacy Policy explains how we collect, use, store, and protect personal information through this website.

By using this website, submitting a form or contacting us through this website, you agree to the handling of your personal information in accordance with this Privacy Policy.

1. Personal information we collect

We may collect personal information when you voluntarily provide it to us through this website, including when you:

• submit an enquiry form
• request a quote
• contact us by email or phone
• subscribe to updates, if available
• otherwise communicate with us

The types of personal information we may collect include:

• your name
• your email address
• your phone number
• your business name
• your message or enquiry details
• any other information you choose to provide through a form or communication

We do not intentionally collect sensitive information through this website. Please do not submit sensitive information through our website forms unless we specifically request it and it is necessary for your enquiry.

2. Website usage information

We may collect non personally identifiable information about how visitors use this website. This may include:

• pages viewed
• time spent on the website
• referring websites
• approximate location based on internet connection
• device type
• browser type
• general interaction data

This information helps us understand how visitors use the website and how we can improve the website experience.

3. forms

This website is built using Webflow. When you submit a form on this website, your form submission may be processed and stored by Webflow and may also be sent to us by email notification.

We use this information to respond to your enquiry, provide requested information, manage client or prospective client communications and improve our services.

Please only provide information that is relevant to your enquiry.

4. Google Analytics

This website may use Google Analytics to help us understand how visitors interact with the website.

Google Analytics may collect information such as your browser type, device type, pages visited, time on site and how you arrived at the website. Google Analytics may use cookies or similar technologies to collect this information.

We use Google Analytics to review website performance, improve content, understand visitor behaviour and make better decisions about website design and marketing.

You can adjust your browser settings to block or delete cookies. You may also be able to opt out of Google Analytics through tools provided by Google.

5. Cookies

This website may use cookies and similar technologies to support website functionality, analytics and performance.

Cookies are small files stored on your device. They help websites remember information and understand how visitors use the website.

You can disable cookies in your browser settings. Some parts of the website may not function properly if cookies are disabled.

6. How we use personal information

We may use personal information to:

• respond to enquiries
• provide information about our services
• prepare proposals or quotes
• communicate with clients and prospective clients
• operate and improve this website
• maintain internal business records
• comply with legal obligations
• protect our lawful interests

We do not sell personal information.

7. Disclosure of personal information

We may disclose personal information to third parties where reasonably necessary to operate our business and website. This may include:

• website hosting and platform providers, including Webflow
• analytics providers, including Google Analytics
• email and communication service providers
• professional advisers, where required
• contractors or service providers who assist us with business operations
• government, regulatory or legal authorities where required by law

We only disclose personal information where it is reasonably necessary for the purpose for which it was collected, where you have consented, or where required or permitted by law.

8. Overseas disclosure

Some third party services used by this website, including Webflow and Google Analytics, may store or process information outside Australia.

By using this website or submitting information through this website, you acknowledge that your information may be processed by third party service providers located outside Australia.

We take reasonable steps to use reputable service providers and to protect personal information handled through this website.

9. Data security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. You submit information through this website at your own risk.

10. Accessing or correcting your personal information

You may contact us to request access to personal information we hold about you, or to ask us to correct information you believe is inaccurate, incomplete or out of date.

We may need to verify your identity before responding to your request.

11. Retention of personal information

We keep personal information for as long as reasonably necessary for the purpose for which it was collected, for business record keeping, or as required by law.

When personal information is no longer required, we will take reasonable steps to delete, de identify or securely destroy it.

12. Links to other websites

This website may contain links to third party websites. We are not responsible for the privacy practices, content or security of third party websites.

You should review the privacy policy of any third party website you visit.

13. Complaints

If you have a concern about how we handle your personal information, please contact us using the details below.

We will review your complaint and respond within a reasonable period.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.
The updated version will be published on this page with a revised last updated date.